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Principles

Holborn Assets UK understands that satisfied customers are the main driving force behind our strong market position and reputation. Our commercial dealings always take full account of the principles of Treating Customers Fairly (TCF). These principles are integral not only to the way we interact with our clients, but to everything we do.

Full Objectivity

We aim to always inform our clients, in full extent, not only about the benefits, but also about all risks and costs associated with any product, service, policy or plan we recommend.

Clear and Fair Information

Holborn Assets UK always makes an effort to inform our clients in a clear and fair way, avoid misleading them, and try to make sure that our clients always understand what they can reasonably expect from any product or service we recommend.

Customer Satisfaction

We aim to always honour all commitments we make to our clients and do our best to meet all their expectations to their full satisfaction. If any dissatisfaction should occur we will investigate the underlying cause and take appropriate action whenever necessary.

 

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